On predicting the future

I was trying to watch for all kinds of list including CRM predicitions for 2008, but Paul Greenberg apparently has a keener eye than me. He’s come up with a comprehensive list of predictions from various researchers and key crm minds out there. Rather than copying his work, I thought I’d just refer to it. Enjoy reading his post.

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This entry was posted in 2008, CRM, CRM 2.0, Predictions. Bookmark the permalink.

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