On Siebel UCM

A couple of weeks a go I held an internal presentation on Oracle’s Siebel Universal Customer Master. I’ve been lucky enough to have been involved in two UCM implementations, for both version 7.5 and 8.0. I thought it wise to also share this presentation here. The presentation describes the product, advantages and drawbacks, as well as most likely implementation scenarios.

This entry was posted in CDI, CRM 2.0, Customer Data, Fusion, Oracle, Siebel, Technology, UCM. Bookmark the permalink.

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