On Siebel UCM

A couple of weeks a go I held an internal presentation on Oracle’s Siebel Universal Customer Master. I’ve been lucky enough to have been involved in two UCM implementations, for both version 7.5 and 8.0. I thought it wise to also share this presentation here. The presentation describes the product, advantages and drawbacks, as well as most likely implementation scenarios.

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This entry was posted in CDI, CRM 2.0, Customer Data, Fusion, Oracle, Siebel, Technology, UCM. Bookmark the permalink.

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