On social media and Oracle On Demand

Oracle has released version 15 of CRM On Demand and has apparently included a number of interesting Social Media Features, such as befriending customer contacts, subscribing to a friend feeds etc. Read the full story on what has been added and how this makes Oracle On Demand more CRM 2.0 on Paul Greenberg’s Blog

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This entry was posted in CRM 2.0, SaaS, Social Networking. Bookmark the permalink.

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