Monthly Archives: April 2008

On Oracle as the Leader in Enterprise 2.0 Solutions

Enterprise 2.0 spending will rise to US$ 4.6 Billion by 2013, according to a new report by Forrester research. Oracle seems to have the ambition to become one of the front runners in integrating Web 2.0 solutions into their packaged … Continue reading

Posted in CRM 2.0, Enterprise 2.0, On Demand, Oracle, Web 2.0 | Leave a comment

On Gartner’s CRM Handbook

Just found the new Gartner CRM Handbook on CustomerThink, sponsored by Salesforce.com and providing information on the keys to On Demand / CRM success. The document seems to be a bit of a celebrations of the fact that SFDC has … Continue reading

Posted in CRM, CustomerThink, Gartner, Handbook; Salesforce.com | Leave a comment

Linkdump – Web 2.0 and CRM

Using Web 2.0 to engage the customer – ThinkCustomers:The1to1 Blog Bungee labs mashing up old-school crm with new-school Web 2.0 – CNET

Posted in CRM 2.0, Oracle, Technology, VRM, Web, Web 2.0 | Leave a comment