Monthly Archives: January 2009

Linkdump – CRM and the sustainable organisation

In december of last year I wrote a post about 2009, the year of sustainability and sustainable CRM. Yesterday I came across this article on, with an interesting quote on customer sustainability:   What makes a company sustainable? Customer … Continue reading

Posted in CRM, Linkdump, Success, Sustainability | Leave a comment

Doc Searls on VRM. My view on the challenges

I came across a nice post by Doc Searls on what he would like when it comes to CRM from the point of view of the customer, or VRM. I wonder how long it will take for the first VRM … Continue reading

Posted in Linkdump, VRM, Web 2.0 | Tagged | Leave a comment

End year credits – Top 20 CRM Bloggers

In 2007 I was added to the top CRM bloggers list of (great site, go check it out). On December 29, 2008 Chris Bucholz published an updated version of the list, update for 2008. The list is full of … Continue reading

Posted in 2008, CRM | Tagged | Leave a comment