Monthly Archives: July 2011

Re: Gartner: CRM, back to 1999?

CRM: Back to 1999? Added my comment to a post by Scott Nelson, VP of CRM research at Gartner. I do believe that the CRM market is kind of like it was in 1999. After the economic downturn companies have … Continue reading

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CRM innovation: Rule Based CRM is the way of the future!

Rules govern our daily operations Rules govern our life, whether it’s your private or professional life. Most things you do are tied to a set of rules and regulations, such as creating a quote for a customer or driving your … Continue reading

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